How we work, and how we're paid.
No fees to you. Lenders pay us, and we show you how much, in dollars, before you choose.
What we're paid on your loan.
Slide the loan amount on the borrowing page, or see the example here.
How we're paid
On a loan of
We have to act in your best interests. The law requires it, and our credit guide and credit quote say how we're paid before you commit. If we put our interests ahead of yours, you can complain to us and then to the Australian Financial Complaints Authority.
Your goals and your numbers. No documents yet.
Three loans, why each suits you, what each costs, and what we're paid for each.
We collect documents through a secure portal, never by email, and lodge it with the lender you choose.
We follow it to settlement, then check in each year to see your rate's still sharp.
Your interests, first.
Mortgage brokers must act in your best interests, and put your interests first if there's a conflict.
Who we are, our licence, our panel of lenders, and how we're paid. You get it at our first meeting.
The loans we've looked at, why we recommend one, and the commission on each.
Listed in our credit guide, including the five lenders we use most.
If something's not right.
complaints@lantern.example or (02) 4200 0000. We'll acknowledge within one business day and aim to resolve it within 30 days.
Free and independent, if we haven't resolved it. afca.org.au · 1800 931 678
Your documents are safe with us. We collect them through a secure portal, never by email, and keep them only as long as the law requires.
Let's light the way home.
Thirty minutes, by phone or at our office, at no cost. Bring your questions; we'll bring the numbers.