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StatusAll systems running. Bank feeds for two credit unions are delayed; details.
LC·01 Accounting software · community support

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Ledgerly Community is where small businesses help each other with bank feeds, GST, BAS and payroll, and where our team answers too. Most questions have been asked before; search finds them as you type.

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Bank feed stopped syncing after I turned on two-factor Solved #bank-feeds

Marcus HaleAsked26 min agoAccepted answer

Since I switched on 2FA at the bank, the feed says AUTH_EXPIRED and nothing's come through since Tuesday. Reconnect just spins.

Faye Lindqvist19 min agoAccepted answer

Same here with a credit union. Did you disconnect first, or reconnect over the top?

Jo at LedgerlyLedgerly team12 min agoAccepted answer

Thanks both. With 2FA, the old connection can't refresh. Go to Bank feeds › Manage › Disconnect, then reconnect and approve the prompt on your phone. Transactions from the gap come through within the hour.

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6 questions

Bank feed stopped syncing after I turned on two-factor
SolvedMarcus Hale26 min ago#bank-feeds
2replies
GST on a subscription from an overseas supplier
SolvedTamsin Oduya2 hr ago#gst
8replies
19replies
0replies
How do I lock a period after BAS is lodged?
SolvedKit Morrow2 days ago#bas
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Importing a CSV of invoices: the date column won't map Solved #import

Bea SantosAsked1 day agoAccepted answer

Exporting from my old system gives dates like this, and the importer says the date column is invalid:

InvoiceNo,Date,Total
INV-0042,2026-10-03,1250.00

Does it need a different format?

Jo at LedgerlyLedgerly team22 hr agoAccepted answer

The importer reads dates as DD/MM/YYYY by default. Either change the column to 03/10/2026, or pick Date format › YYYY-MM-DD on the mapping screen.

Bea SantosAsked21 hr agoAccepted answer

The format picker did it. All 214 invoices in. Thanks!

Arjun Mehta20 hr agoAccepted answer

Tip: open the file in a text editor, not a spreadsheet, before you import. Spreadsheets reformat dates when they save.

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