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Licensed builderContractor licence [placeholder], insured on every contract over $20,000. Your protection
KS·Protection Your protection

Protected, before and after.

What the law gives you when you build in NSW, and how we make sure you get it.

KS·02 The rules

The rules, in plain words.

DepositNever more than 10%

Of the contract price, and only once your insurance certificate is in your hands.

InsuranceCover from $20,000

Home building compensation cover on every contract of $20,000 or more, before any payment.

Cooling offFive business days

To change your mind after signing a contract over $20,000.

PaymentsBy stage, as it's built

Each one tied to a finished, inspected stage, never ahead of the work.

VariationsIn writing, priced first

Signed by you before the work starts.

Warranty6 years and 2 years

For major defects and everything else, from completion.

KS·03 Warranty

Your warranty clock.

Enter the day your home was finished to see how long each warranty runs.

Your warranty clock

    Statutory warranties under the Home Building Act 1989 (NSW), counted from completion. They apply whether or not they're in your contract.

    KS·04 If something's wrong

    If something's not right.

    FirstTell us in writing

    Photos help. We'll inspect within 10 business days and give you a date to fix it.

    ThenNSW Fair Trading

    Free help to resolve a building dispute, if we can't agree.

    If we can't finishYour HBCF cover

    If a builder dies, disappears or becomes insolvent, the cover pays for incomplete or defective work, up to its limit.

    Check our licence on the NSW Government's licence check before you sign: our name, licence number and the work it covers. [Licence number placeholder]

    Payments for plans or design before the contract generally aren't covered by home building compensation. We don't take any.

    KS·05 Site visit

    Let's walk your block.

    A free site visit, then a written estimate within a week. A fixed-price contract only when you're ready.

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