NDIS supports, your way.
Help with daily life, getting out and about, and around the house, planned around your goals and your NDIS plan.
What we help with.
Getting ready, meals, medicines prompts, at your pace.
Getting to work, study, sport, friends and appointments.
Cleaning, laundry, garden and shopping.
Our rates, in full.
| Support | Weekday daytime, an hour | Evening, an hour | Saturday, an hour | Sunday, an hour |
|---|---|---|---|---|
| Personal care and community access | [your rate] | [your rate] | [your rate] | [your rate] |
| Household tasks | [your rate] | [your rate] | [your rate] | [your rate] |
Our rates are at or under the NDIS price limits for each support in the current Pricing Arrangements and Price Limits, and we charge you the same as anyone without an NDIS plan. Travel and cancellations are charged only as your service agreement says.
How we work with you.
Every NDIS provider and worker follows the NDIS Code of Conduct. In plain words, we will:
- Respect your rights, your identity and your choices.
- Keep your information private.
- Give safe, skilled support, and speak up about anything unsafe.
- Be honest, and explain clearly what to expect.
- Do everything we can to keep you safe from harm, neglect and exploitation.
- Charge you fairly.
Your service agreement sets out the supports, the rates, how to change or cancel, and how to raise a concern. We go through it with you, in person, before we start.
If something's not right.
Not happy? Here's who to tell
In danger right now? Call 000.
How is your care paid for?
Raising a concern will never affect your care. You can do it in your own language with a free interpreter: call 131 450.
Let's have a cuppa.
We'll visit, listen, and show you exactly what your help would cost, before anything starts.