RS·S Security and privacy
Staff data, looked after.
Rosters hold names, phone numbers, pay rates and availability. Here's how we protect them.
Stored in Sydney
Staff details, rosters and timesheets are stored in Sydney and backed up in Melbourne. Two providers outside Australia handle specific things; both are listed in our privacy policy, and neither sees pay rates.
| Provider | What for | Where |
|---|---|---|
| Amazon Web Services | Hosting and backups | Sydney, Melbourne |
| Twilio | SMS roster alerts | USA |
| Xero, KeyPay (if you connect them) | Payroll export | Australia |
| Sentry | Error reports (no staff names) | USA |
All systems runningChecked every minute
Roster and staff app99.99% uptime
Clock-in100% uptime
SMS alerts99.96% uptime
Hover a day to see what happened.
Incidents in the last 90 days
- 50 days ago: SMS alerts delayed up to 30 minutes (carrier)
- 27 days ago: staff app slow for 14 minutes
Sign-inTwo-step for managers
Authenticator app or passkey; staff sign in with a code by SMS.
AccessPay rates are private
Only owners and payroll see them.
BreachesWe'd tell you
Under the Notifiable Data Breaches scheme, and help you tell your staff.
LeavingExport, then delete
Download everything; we delete it within 30 days of closing your account.
RS·S2 Start
Next week's roster, done.
Free for 30 days. No card needed. We'll remind you before the trial ends.