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KeelPlumbing · Electrical

Keel · About and licences

Licensed, insured and on the record.

Keel is six tradespeople and an office manager in West Gosford. Every one of us who works on your place holds the licence for that work, and every licence is listed here for you to check.

Licence register · NSW Fair Trading
Trade
LICENCE NO. [placeholder] Keel Plumbing & Electrical Pty Ltd (fictional)
Public liability$20M
Workmanship2 yrs
CertificatesSame day
licence --plumbing [placeholder]

Numbers are placeholders in the template. Add the real contractor licence numbers before launch; NSW requires them on advertising.

Small on purpose.

Big enough to answer the phone at 3am, small enough that the person who quotes the job is the person who does it.

2009the year the first Keel van went on the road
6licensed tradespeople: three plumbers, three electricians
4vans, each stocked for the twenty most common jobs
1office, in West Gosford, where the phone is answered

Sample figures for the template. Replace with the business's own history and headcount.

The people who turn up.

You'll get a text with your tradie's name before they arrive. These are the names you'll see.

Plumbing and gas

Dana Keel Owner · plumber, drainer, gasfitter

Started Keel after twelve years with a Gosford builder. Still quotes most hot water jobs herself.

Tom Reyes Plumber and drainer

Blocked drains and the camera van. Will show you exactly which tree root did it.

Aisha Bello Plumber, third-year apprentice

Works alongside Dana and Tom, and is the reason the van is always tidy.

Electrical

Marcus Lee Electrician, switchboards and EV

Upgrades two or three old fuse boards a week. Brings the asbestos test kit.

Jess Park Electrician, faults and lighting

Finds the reason the safety switch keeps tripping, not just the reset button.

Riley Nguyen Electrician

Smoke alarms, rentals and the property managers' favourite for same-day certificates.

Office

Claire Smith Office manager

Answers the phone in business hours, books the jobs and chases nobody for payment, because the invoices are clear.

Fictional crew for the template. Replace with real names, roles and licences (with each person's permission). Photos, if used, should be the actual crew.

What you're covered for.

Licences say we're allowed to do the work. Insurance and guarantees say what happens if something goes wrong afterwards.

Held and current Placeholder in the template
CoverDetailStatus
Plumbing, drainage and gasfitting contractor licenceLicence No. [placeholder]Add the number
Electrical contractor licenceLicence No. [placeholder]Add the number
Public liability insurance$20 millionAdd the insurer
Workers' compensationEvery employeeAdd the policy
Home Building Compensation (jobs over $20,000)Arranged per jobConfirm with the business
Workmanship guarantee2 years on labour, on top of the makers' warrantiesConfirm the terms
Working with Children CheckAll staff, for schools and childcare workConfirm with the business

Every row is a placeholder until the business supplies its real details. Under NSW rules, a contractor licence number must appear on advertising, including this website.

How we work.

The price before the spanner

We look, explain what we found and write down a fixed price. If we find something else halfway through, we stop and price that too.

Shoe covers and drop sheets

Every job, every time. We vacuum up after ourselves and take the old parts and packaging away.

Repair before replace

If a $90 part will give your hot water system another five years, we'll say so, even though a new one is a bigger job.

Paperwork that turns up

Invoices, photos and compliance certificates by email before we leave your street. Property managers get them in their own format.

What customers say.

Placeholder reviews to show the layout. Replace with real ones, with the customer's permission and a link to the source.

Sample review
"The estimate said $290 to $590 for the drain. The fixed price was $410, and he showed me the tree root on the camera."
Homeowner, Narara
Sample review
"Burst pipe at 11pm. Someone actually answered, talked me through the meter tap, and was here by 12:30."
Renter, Woy Woy
Sample review
"Smoke alarm certificates for 40 rentals, all on time and all in the format our software takes."
Property manager, Erina

Want to work with us?

We hire one apprentice a year and the occasional licensed plumber or electrician who likes clear prices and tidy vans. Leave your details and we'll call.

This is a template: nothing is sent.

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